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item availability

if a product selected is temporarily out of stock at the time of your order, you have the option to be notified via email when this product comes back in stock. red flower does not accept any backorders. if you have any further questions on out of stock items, please contact red flower customer service at 212-966-1994, ext 0 or via email at

promotion codes

occasionally, we will offer our customers special promotions via email. these offers are available for a limited time only and expire on the date communicated. promotions cannot be combined. at checkout, please be sure to enter the promotion code exactly as it appears in the email. if you experience any difficulty taking advantage of a promotion, we welcome you to red flower customer service at 212-966-1994, ext 0 or via email at

gift wrap

all orders placed on have the option to be gift wrapped for $5 which include a message card that you may personalize during checkout. 

sales tax

in compliance with state law, we charge sales tax for orders being shipped to ny. sales tax will be applied to your total purchase, including shipping and handling charges. 

payment options

to pay for your order, you have the choice of american express, discover, mastercard and visa. please note that only credit cards issued by a u.s. financial institution will be accepted. red flower is unable to accept credit cards that have been issued by banks in foreign countries. for security purposes, your billing name and address must match the credit card information used for payment.